Accelerating Aerospace MRO: How an Industry Leader Reduced Part Shortages and WIP with Data-Driven Collaboration

Discover how this aerospace MRO leader leverages their data to reduce part shortages and WIP to accelerate their shop operations.

Value at Stake

25%
YoY Growth
50+
Daily Updates to WIP Status
64%
Delivery delays due to part shortages

Challenges

Teams living in a parallel universe of spreadsheets decrease the time available to spend on value-added tasks, ultimately affecting supply chain performance.

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Lack of visibility on factory forecasts & performance leads to a decrease in overall productivity and results in costly last-minute solutions.

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Inaccurate and siloed data increases part shortages which cause delays in customer deliveries and result in loss in revenue.

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Teams forced into firefighting mode, which creates high-stress levels and leads to sub-optimal manpower performances.

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Objectives

Identify the levers to optimize the shop’s operations routines by providing access to accurate data in order to reduce part shortages.

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Centralize the data into one single platform to allow an improvement in factory operations and a reduction in WIP and time devoted to low value-added tasks.

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Identification of improvement opportunities to detect part shortages earlier which will minimize the factory's firefighting mode.

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Facilitate streamlined, data-driven decisions & cross-functional collaboration across teams in order to improve overall operational efficiency.

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Results

+15%
Customer OTD
-37%
Turnaround Time
-73%
Part Shortages
-18%
WIP
+80%
Team Productivity
97%
User Adoption Rate

To help them leverage their data and simplify their daily routines, this industry-leading MRO Shop employed Pelico’s Supply Chain Operations Platform. Thanks to the platform, this MRO shop was able to improve their overall productivity and increase their team’s productivity levels by a staggering 80%. They were able to obtain a user adoption rate of 97%, which enhanced their overall cross-functional collaboration and data-driven decisions.

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Before starting their journey, this factory was struggling with 182 missing parts for service orders, 64% delivery delays due to parts shortages, as well as 37% revenue blocked by parts shortages. Within just eight weeks, this MRO shop achieved significant improvements:

· 15% Increase in Customer OTD: Access to clean data allowed for the identification of improvement opportunities, resulting in more reliable delivery schedules and higher customer satisfaction.
· 37% Reduction in Turnaround Time: Better planning and data accuracy led to a reduction the time devoted to low value-added tasks resulting in a better turnaround time.
· 73% Decrease in Part Shortages: Enhanced data accuracy led to fewer instances of missing, ensuring smoother production flows and fewer disruptions.
· 18% Reduction in WIP: Improved data quality led to more efficient resource use, reducing excess inventory and work-in-progress items.

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The MRO shop’s implementation of daily, simplified data management routines and cross-team collaboration brought about a significant operational transformation to their shop operations, establishing accurate data as a driving force behind their daily decision-making and overall performance improvement.

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