Reduce turnaround time and streamline repair cycles

Pelico is an easy to deploy factory operations management platform that empowers MRO teams with the agility and resilience to quickly anticipate and respond to supply chain disruptions, streamline repair cycles, and improve customer satisfaction.

An MRO manager reduces turnaround time and streamlines repair cycles

They trust us for their factory operations management


Monitoring repair cycles lead time
deviations to optimize prioritization.
Limited visibility into logistics due to
unpredictable repair demand.
Increasing number of MRO orders
due to aging original equipment.


Increase Customer OTD.
Reduce turnaround time.
Improve team productivity.

With Pelico, see results in 2 months

Turnaround time
On Time Delivery
Team Productivity

DATA ALIGNMENT: A single source of trust

Stop spending valuable time manually collecting and analyzing data from multiple sources. Pelico connects with your ERP, and other data sources, to aggregate and surface data from all modules, and gives your MRO teams access to a single source of truth.

Stop living in the parallel universe of spreadsheets

No more piecing together data from multiple sources. Pelico's Service Order Book gives you and your teams a complete view of all your service orders' important data, in one single place.

Keep a pulse on your KPIs

Monitoring and staying aligned with your key KPIs helps you streamline your repair cycles. Get a quick understanding on the health of your operations, with an at-a-glance view on KPIs, such as Customer OTD, material, and capacity coverage.

Stay aligned with others

Easily collaborate with others team members directly from any service order, and stay updated on the latest decisions or modifications.

Work Order Book of the MRO app
Aggregated MRO KPIs by equipment
MRO cross-team collaboration

PREDICTIVE MONITORING: Quickly anticipate service disruptions

The sooner you identify a problem, the faster you can act to mitigate its impact. Pelico leverages the full power of data analytics, allowing MRO teams to quickly anticipate disruptions, and have all granular contextual information about them.

Easily visualize all bottlenecks

Pelico's Service Order Heatmap allows you to be two steps ahead by quickly identifying all current and part shortages, their suppliers, and the equipment they are needed for, in order of impact to your operations.

Effortlessly know everything about a service part

Easily understand how a part is connected to your maintenance and repair operations. Get an instant  view of all relevant events about a part, such as related service or purchase orders, and their status.

Quickly identify corrective actions

Pelico's built-in intelligence gives you actionable recommendations on the quickest and most impactful way to address a parts shortage, such as stock transfer or quality inspection opportunities.

Multi-level line of balance of the MRO app
Part's related events in the MRO environment
MRO opportunities

CORRECTIVE ACTIONS: Act fast and reduce turnaround time

Pelico's built-in intelligence helps teams easily estimate the impact of service order disruptions in order to prioritize which corrective actions should be addressed first.

Know which disruptions to address first

Pelico's built-in intelligence gives you recommendations on the most impactful way to address service bottlenecks, and prioritizes which ones you should respond to first, based on their impact on your KPIs.

Don't waste time on next steps

Create an escalation ticket directly from a service order and collaborate with others to quickly put in place the corrective actions recommended by Pelico's intelligent algorithm.

Corrective actions of the MRO app
Work Order Escalation in MRO

CROSS-TEAM COLLABORATION: Streamline collaboration to improve customer OTD

Having streamlined, cross-functional collaboration allows your teams to stay aligned and improve turnaround time. With Pelico, get instant access to the latest information for all service orders, and easily escalate and take action on priority issues.

Ensure all escalated issues are addressed

Efficiently manage all tickets from Pelico's Escalation Room. Get an at-a-glance overview of their status, the team working on it, and other important data.

Speed up collaboration

Having instant access to all contextual information about a ticket, in one place, gives everyone the ability to act fast on next steps and not waste critical time.

Stay aligned with team members

Make sure everyone is on the same page by giving team members the ability to comment on tickets, as well as having access to the entire conversation.

Escalation Room of the MRO app
MRO escalation ticket
MRO cross-team alignment

SIMULATION: Streamline repair cycles with alternative service scenarios

Empower your teams to continuously optimize service operations. Pelico helps you simulate alternative maintenance and repair scenarios, and assess the global impact these will have on your KPIs.

Assess the impact of alternative scenarios, and quickly decide on next steps

Optimize your service operations and reduce turnaround time. Pelico lets your teams simulate multiple maintenance and repair scenarios by selecting one or more service orders, and modifying their delivery dates.

Easily simulate alternative scenarios

Immediately understand if a simulated scenario will be detrimental or beneficial to your operations and KPIs, before you decide to execute it.

MRO Work Order Simulation
MRO Impact Simulation

What our customers are saying

"In the past, I spent a lot of time updating Excel files, but now Pelico saves me a huge amount of time so I can focus on tasks with real added value."
Charlotte, MRO Master Planner
MRO Master Planner

Empower your factory team today

Pelico's factory operations management platform empowers factory teams with the agility and resilience to quickly respond to any supply chain disruptions by having streamlined data-based collaboration.
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