Accelerating Aerospace MRO: How an Industry Leader Reduced Part Shortages and WIP with Data-Driven Collaboration

Discover how this aerospace MRO leader leverages their data to reduce part shortages and WIP to accelerate their shop operations.

Value at Stake

25%
YoY Growth
50+
Daily Updates to WIP Status
64%
Delivery delays due to part shortages

Challenges

Teams living in a parallel universe of spreadsheets decrease the time available to spend on value-added tasks, ultimately affecting supply chain performance.

Lack of visibility on factory forecasts & performance leads to a decrease in overall productivity and results in costly last-minute solutions.

Inaccurate and siloed data increases part shortages which cause delays in customer deliveries and result in loss in revenue.

Teams forced into firefighting mode, which creates high-stress levels and leads to sub-optimal manpower performances.

Objectives

Identify the levers to optimize the shop’s operations routines by providing access to accurate data in order to reduce part shortages.

Centralize the data into one single platform to allow an improvement in factory operations and a reduction in WIP and time devoted to low value-added tasks.

Identification of improvement opportunities to detect part shortages earlier which will minimize the factory's firefighting mode.

Facilitate streamlined, data-driven decisions & cross-functional collaboration across teams in order to improve overall operational efficiency.

Results

+15%
Customer OTD
-37%
Turnaround Time
-73%
Part Shortages
-18%
WIP
+80%
Team Productivity
97%
User Adoption Rate

To help them leverage their data and simplify their daily routines, this industry-leading MRO Shop employed Pelico’s Supply Chain Operations Platform. Thanks to the platform, this MRO shop was able to improve their overall productivity and increase their team’s productivity levels by a staggering 80%. They were able to obtain a user adoption rate of 97%, which enhanced their overall cross-functional collaboration and data-driven decisions.

Before starting their journey, this factory was struggling with 182 missing parts for service orders, 64% delivery delays due to parts shortages, as well as 37% revenue blocked by parts shortages. Within just eight weeks, this MRO shop achieved significant improvements:

· 15% Increase in Customer OTD: Access to clean data allowed for the identification of improvement opportunities, resulting in more reliable delivery schedules and higher customer satisfaction.
· 37% Reduction in Turnaround Time: Better planning and data accuracy led to a reduction the time devoted to low value-added tasks resulting in a better turnaround time.
· 73% Decrease in Part Shortages: Enhanced data accuracy led to fewer instances of missing, ensuring smoother production flows and fewer disruptions.
· 18% Reduction in WIP: Improved data quality led to more efficient resource use, reducing excess inventory and work-in-progress items.

The MRO shop’s implementation of daily, simplified data management routines and cross-team collaboration brought about a significant operational transformation to their shop operations, establishing accurate data as a driving force behind their daily decision-making and overall performance improvement.

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Pelico’s supply chain operations management platform empowers factory teams with the agility needed to overcome production blockers and deliver products on time and within budget.
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