Customer Support Use-case
Ensure timely deliveries & derisk your delivery plan
Goals
- Improve on-time delivery rates
- Have instant visibility on customer orders’ status
- Coordinate internally to meet customer requirements
- Dynamically prioritize customer orders
Challenges
- Scattered data
- Slow coordination and decisions due to siloed teams
- Lack of reliable real-time information
Goals
- Improve on-time delivery rates
- Have instant visibility on customer orders’ status
- Coordinate internally to meet customer requirements
- Dynamically prioritize customer orders
Goals
- Improve on-time delivery rates
- Have instant visibility on customer orders’ status
- Coordinate internally to meet customer requirements
- Dynamically prioritize customer orders
Challenges
- Scattered data
- Slow coordination and decisions due to siloed teams
- Lack of reliable real-time information
Challenge
- Scattered data
- Slow coordination and decisions due to siloed teams
- Lack of reliable real-time information
Goals
- Improve on-time delivery rates
- Have instant visibility on customer orders’ status
- Coordinate internally to meet customer requirements
- Dynamically prioritize customer orders
Challenges
- Scattered data
- Slow coordination and decisions due to siloed teams
- Lack of reliable real-time information
Ensure timely deliveries and derisk your delivery plan
+15%
On-time deliveries
-50%
Client enquiries about orders’ status
+70%
Customer support productivity
Now we can get all the information in a few clicks - 360 degrees views. In 1 click I can see what I can ship to the clients. We have all the information."
Chloe S. - Customer Support
Solutions
360° real-time status of delivery dates and bottlenecks for customer order book
Dynamic simulation of customer delivery dates and feasibility
Cross-team streamlined collaboration for action plan implementation
Goals
- Improve on-time delivery rates
- Have instant visibility on customer orders’ status
- Coordinate internally to meet customer requirements
- Dynamically prioritize customer orders
Challenges
- Scattered data
- Slow coordination and decisions due to siloed teams
- Lack of reliable real-time information
Solutions
Schedule a discovery call
Cut through the fog of uncertain operations and empower teams achieve predictable outputs
Reach out to contact@pelico.io or book a discovery call
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Goals
- Improve on-time delivery rates
- Have instant visibility on customer orders’ status
- Coordinate internally to meet customer requirements
- Dynamically prioritize customer orders
Challenges
- Scattered data
- Slow coordination and decisions due to siloed teams
- Lack of reliable real-time information
