Customer Support

Ensure timely deliveries & derisk your delivery plan

Ensure timely deliveries & derisk your delivery plan

Pelico helps Production Controllers avoid situations where they get surprised by flow blockers such as missing parts, machine down time, absence of skilled labor or quality issues. Pelico virtual assistant and collaborative simulation engine will allow cross-function teams to find and approve solutions easily to overcome these blockers.

Goals

  • Improve on-time delivery rates
  • Have instant visibility on customer orders’ status 
  • Coordinate internally to meet customer requirements
  • Dynamically prioritize customer orders
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Challenges

  • Scattered data
  • Slow coordination and decisions due to siloed teams
  • Lack of reliable real-time information
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Solutions

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Goals

  • Improve on-time delivery rates
  • Have instant visibility on customer orders’ status 
  • Coordinate internally to meet customer requirements
  • Dynamically prioritize customer orders

Goals

  • Improve on-time delivery rates
  • Have instant visibility on customer orders’ status 
  • Coordinate internally to meet customer requirements
  • Dynamically prioritize customer orders
Learn More

Challenges

  • Scattered data
  • Slow coordination and decisions due to siloed teams
  • Lack of reliable real-time information
Learn More

Solutions

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Challenge

  • Scattered data
  • Slow coordination and decisions due to siloed teams
  • Lack of reliable real-time information

Goals

  • Improve on-time delivery rates
  • Have instant visibility on customer orders’ status 
  • Coordinate internally to meet customer requirements
  • Dynamically prioritize customer orders
Learn More

Challenges

  • Scattered data
  • Slow coordination and decisions due to siloed teams
  • Lack of reliable real-time information
Learn More

Solutions

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Ensure timely deliveries & derisk your delivery plan.

+15%

On-time deliveries

-50%

Client enquiries about orders’ status

+70%

Customer support productivity
Now we can get all the information in a few clicks - 360 degrees views. In 1 click I can see what I can ship to the clients. We have all the information."
Chloe S
. - Customer Support

Solutions

360° real-time status of delivery dates and bottlenecks for customer order book

Dynamic simulation of customer delivery dates and feasibility

Cross-team streamlined collaboration for action plan implementation

Goals

  • Improve on-time delivery rates
  • Have instant visibility on customer orders’ status 
  • Coordinate internally to meet customer requirements
  • Dynamically prioritize customer orders
Learn More

Challenges

  • Scattered data
  • Slow coordination and decisions due to siloed teams
  • Lack of reliable real-time information
Learn More

Solutions

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Solutions

Schedule a discovery call

Schedule a discovery call

Cut through the fog of uncertain operations and empower teams achieve predictable outputs
Reach out to contact@pelico.io or book a discovery call

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Goals

  • Improve on-time delivery rates
  • Have instant visibility on customer orders’ status 
  • Coordinate internally to meet customer requirements
  • Dynamically prioritize customer orders
Learn More

Challenges

  • Scattered data
  • Slow coordination and decisions due to siloed teams
  • Lack of reliable real-time information
Learn More

Solutions

Learn More

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Ensure timely deliveries & derisk your delivery plan

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